Privacy Policy
This Privacy Policy explains how Thetix Technologies Ltd ("Thetix", "we", "us", "our") collects, uses and protects information about you when you visit thetixtechnologies.com (the "Site").
This Site is the corporate website for Thetix Technologies Ltd. It does not host user accounts, take payments, or process orders. Any product we operate (for example, OptionsSimulator) is governed by its own separate privacy policy, available on that product's website.
1. Who we are
Thetix Technologies Ltd is a private limited company registered in England and Wales (company number 17113756), with its registered office at 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom.
For the purposes of UK data protection law, Thetix Technologies Ltd is the data controller of any personal information you provide through this Site.
2. Information we collect
2.1 Information you give us
If you contact us by email (for example, at info@thetixtechnologies.com), we will receive whatever information you choose to send — typically your name, email address and the content of your message.
2.2 Information collected automatically
When you visit the Site, our hosting provider and any analytics tools we use may automatically collect:
- your IP address and approximate geographic location;
- your device type, operating system and browser;
- the pages you visit on the Site, and the date and time of your visit;
- the website that referred you, if any.
This information is collected in server logs and, where applicable, through cookies. See our Cookie Policy for details on cookies and similar technologies.
3. How we use your information
We use the information described above to:
- respond to enquiries you send us;
- operate, secure and maintain the Site;
- understand how visitors use the Site, and improve its content;
- protect against abuse, fraud and unauthorised access;
- comply with our legal obligations.
4. Legal basis for processing
Under the UK GDPR, we rely on the following legal bases:
- Legitimate interests — for operating and securing the Site, responding to enquiries, and basic analytics that help us understand audience behaviour without identifying individuals.
- Consent — for any non-essential cookies, where required.
- Legal obligation — where we need to retain or disclose information to comply with applicable law.
5. Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the Site (for example, our hosting provider, email provider, and analytics provider). These providers process information on our behalf under appropriate contractual safeguards.
- Authorities, where we are required to do so by law or to defend our legal rights.
6. International transfers
Some of our service providers may process information outside the United Kingdom or the European Economic Area. Where this happens, we rely on appropriate safeguards — such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses, or equivalent — to ensure your information remains protected.
7. Data retention
We retain personal information only for as long as is reasonably necessary for the purposes set out above, or as required by law. Email correspondence is typically retained for up to three years from the last contact, after which it is deleted or anonymised. Server log data is typically retained for no longer than 12 months.
8. Your rights
If you are in the United Kingdom or the European Economic Area, you have the following rights in relation to your personal information:
- the right to access the information we hold about you;
- the right to request correction of inaccurate information;
- the right to request deletion of your information;
- the right to restrict or object to processing;
- the right to data portability;
- the right to withdraw consent, where processing is based on consent.
To exercise any of these rights, please contact us at info@thetixtechnologies.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).
9. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse and disclosure. No system is perfectly secure, however, and we cannot guarantee the absolute security of any information transmitted over the internet.
10. Children
This Site is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Material changes will be highlighted on the Site for a reasonable period before they take effect.
12. Contact
If you have questions about this policy or how we handle your information, please contact us at:
2 Frederick Street, Kings Cross
London, WC1X 0ND, United Kingdom
info@thetixtechnologies.com